Privacy Policy

Effective Date: June 1, 2024. Updated March 5, 2025

1. Introduction

Upstart Athletics (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Notice outlines how we collect, use, share, and protect personal data obtained through our registration platforms.

2. Information We Collect

We collect the following categories of personal information from our customers and their families:

• Parent and/or Guardian Name(s)

• Child Name(s)

• Child Date of Birth

• Email Address(es)

• Phone Number(s)

• Mailing Address(es)

3. Method of Data Collection

All personal information is collected through our online registration platforms, which utilize third-party registration software to facilitate registration and program administration. By registering or completing a contact form you agree to receive text messages from Upstart Athletics with updates. Text STOP to opt out. Frequency varies. Message and data rates may apply.

SMS Messaging Terms and Conditions

By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

We collect the data listed above. We use your data to send messages related to the section 4 below. Data Security: We protect your data with secure storage measures to prevent unauthorized access.

- Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

- MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

- Messages are recurring, and message frequency varies.

- Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.

- You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website.

- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. We will not sell, rent, or share the collected mobile numbers.

- All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.

4. Purpose of Data Collection

The personal information we collect is used for the following purposes:

• To provide our services and programs effectively;
• To appropriately place players in the correct age groups and programs;
• To communicate with customers regarding program updates, targeted messages about new offerings, and other relevant information.
• To analyze our program offerings
• To communicate with our customers and members.

5. Data Sharing

We share personal information with our third-party registration software providers as necessary to facilitate the services we provide. These providers are contractually obligated to protect your personal information and only use it for the purposes we authorize.

6. Customer Rights and Data Requests

Customers have the right to request access to, correction of, or deletion of their stored personal information. If you wish to exercise these rights, please contact us at the information below. To opt-out of email or mobile text message communication, please email us at the info below.

7. Data Security

We implement reasonable security measures to protect personal information, including password-protected accounts for all software. Our third-party providers are responsible for maintaining their own security protocols to safeguard your personal information.

8. Links, Third-Party Websites, and Social Media Platforms

Our websites may contain links to third-party websites, such as sports organizations or team websites, and social media platforms. Upstart Athletics is not responsible for the privacy policies or practices on these or other third-party websites or mobile applications. When linking to another site, you should read the privacy policy on that site. This Privacy Notice only applies to the services provided by Upstart Athletics.

9. Privacy of Children

Our services are intended for use by individuals aged 13 years or older. We do not knowingly solicit or collect personal information from children under the age of 13. If we become aware that we have collected such information without parental or guardian consent or in a manner not authorized by law, we will work to delete it promptly. Please notify us using the contact information provided below if you believe we may have collected such information.

Upstart Athletics is committed to protecting the privacy of children, and we urge parents to regularly monitor and supervise their children’s online activities. Parents and legal guardians may provide information about their minor child as described in the “Information We Collect” section above. Inquiries concerning the personal data we collect about your child may be directed to us using the contact information provided in the “Contact Information” section below. Please include the parent or legal guardian’s email address and telephone number in any written correspondence. We will take reasonable steps to help verify a parent or legal guardian’s identity before responding to such communications.

10. Security

Upstart Athletics takes reasonable security procedures, practices, and precautions designed to protect the security of the services. However, no method of electronic transmission or storage is 100% secure, and Upstart Athletics cannot guarantee the security of personal data. You are solely responsible for keeping your account secure and for maintaining the confidentiality of your password information.

11. Updates to This Notice

We may update this Privacy Notice from time to time to reflect changes in our practices, legal requirements, or technological developments. Any updates will be posted on our website with a revised effective date.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Notice or our data practices, please contact us at infospringfieldupstartathletics.com.